RESUME
Name: Najla Noureddin
Address: 14 Pentland Avenue, Roselands.
Phone: Home: (02) 9759 3219
Mobile: 0435 179 649
Email: najla46@hotmail.com
Career Objectives
I have a strong interest in sales. I am keen to secure a position, where my six years of customer service experience in diverse environments will be utilised, and my ability to communicate, liaise effectively with a diverse client group in a friendly and diplomatic manner, where hard work, dedication and the ability to utilise existing skills and acquire new skills will advantage any company I work for.
Education
B. International Studies (graduate in 2011)
University of Wollongong
B. International Relations – 2005 – 2007
Universidad Del Norte, Colombia
Higher School Certificate – 2004
LYNDON.B.JOHNSON High School, Colombia
Skills
Good customer service and sales experience, clear, concise and articulate communicating ability used with people of all ages and all fields.
Good understanding of Microsoft Office-works with regular use of WORD, EXCEL and POWERPOINT.
Strong ability to maintain time management and organisation by prioritising assignments/work, working with a diary, setting goals and allocating appropriate times to complete.
Excellent ability to participate in team work, by job sharing, individually allocating parts of a job, demonstrating respect, continuous communication and working together for a collective goal. Able to work independently and show initiatives as required.
Capable of planning, monitoring and completing set tasks, following directions and meeting target and expectations
Excellent ability to be analytical and critical by identifying strengths and weaknesses in an idea or product and implementing research to help assist in the right decisions.
Creative flair using an eye for detail, keeping up with current creative trends and research that suggest innovative aesthetics to generate positive feedback
Work Experience
Promotion and sales company- MARC EDWARDS AGENCY 2008-2010
Customer service
Promotion of launches of fragrances and cosmetics
Managing sales
Travelling from different stores and dealing with different environments
Office Administrator - Medical Centre 2008
First point of contact with patients.
Answering incoming calls and directing them as appropriate.
Data entry.
Assisting elderly, disabled and mothers who require assistance
Assist with basic customer service; answer question, directing and always going the extra mile.
Sales and marketing representative – SANAN MUNDO TEXTIL (Panama) 2006-2007
Liaising with national and international customers and setting up sales.
Handling quotes and sales orders.
Preparing sales report.
Planning meetings.
Managing a team of staff.
Planning strategies to reach goals and targets.
Training staff to deliver an excellent customer service and link sales.
Language
Spanish, Portuguese, Arabic and English
References
Elmira Naghizadeh
Retail account coordinator
Marc Edwards Agency
+612 9290 1700
Dr. Matar
Hurlstone park medical centre
+612 9558 0255
This is a good resume! May I suggest that within the first paragraph there is a very long sentence...
ReplyDelete"I am keen to secure a position, where my six years of customer service experience in diverse environments will be utilised, and my ability to communicate, liaise effectively with a diverse client group in a friendly and diplomatic manner, where hard work, dedication and the ability to utilise existing skills and acquire new skills will advantage any company I work for."
I feel like this could be broken up to make for a more effective flow. Especially seeing as it is the first thing the employer will read. However, I really like what you are saying, the content of this paragraph is good!! Just maybe break it into 2 or 3 sentences.